Jack26
New member
Hello everyone,
I too do not speak German, I am French and I am having trouble with Marotronics.
I did not order the complete brushless kit because there are too many parts out of stock.
I only ordered what was available on 15/09/21.
I received the package on 06/10/21.
I started to assemble the chassis:
- 5 screws M8 x 16 mm are missing (Fixing above)
- 20 screws M6 x 12 mm are missing (for slotted nuts)
- Bumper: 4 washers Ø 10 instead of Ø 8
Pos 4: Received 6 screws: 5 Lg 16mm (too long for slotted nut) and 1 Lg 12 mm = OK
Pos 5: Received 46 slotted nuts: I understand that there are 20 included with the frame assembly, but this is not indicated on the nomernclature, which is why I ordered 26. I So I have 20 too many. Can I send them back to you, tell me?
I contacted Marotronics through the ’contact form’ on 14/10/21, and I still have no response, nor the parts.
I also started the PCB assembly:
- 4 x 22 µF capacitors are missing
- 2 unnecessary 2200 µF capacitors (Brushless motors)
- 1 ESP 32 connection cable is missing
- The 3 cables are missing for the ultrasonic modules
- The cable for the bumper is missing
- The 2 cables are missing for the 2 traction motors
And I am waiting to order the availability of:
1x ArduMower Brushless Adapter Board - BLDC
2x ArduMower Brushless Driver for Drive Motor
1x Kopie von ArduMower Brushless Driver für Antriebsmotor
I'm sorry but that makes a lot of mistakes for a single command + Markus' lack of information takes away trust.
Thanks if anyone from the ArduMower team can step in.
Regards
Jack
I too do not speak German, I am French and I am having trouble with Marotronics.
I did not order the complete brushless kit because there are too many parts out of stock.
I only ordered what was available on 15/09/21.
I received the package on 06/10/21.
I started to assemble the chassis:
- 5 screws M8 x 16 mm are missing (Fixing above)
- 20 screws M6 x 12 mm are missing (for slotted nuts)
- Bumper: 4 washers Ø 10 instead of Ø 8
Pos 4: Received 6 screws: 5 Lg 16mm (too long for slotted nut) and 1 Lg 12 mm = OK
Pos 5: Received 46 slotted nuts: I understand that there are 20 included with the frame assembly, but this is not indicated on the nomernclature, which is why I ordered 26. I So I have 20 too many. Can I send them back to you, tell me?
I contacted Marotronics through the ’contact form’ on 14/10/21, and I still have no response, nor the parts.
I also started the PCB assembly:
- 4 x 22 µF capacitors are missing
- 2 unnecessary 2200 µF capacitors (Brushless motors)
- 1 ESP 32 connection cable is missing
- The 3 cables are missing for the ultrasonic modules
- The cable for the bumper is missing
- The 2 cables are missing for the 2 traction motors
And I am waiting to order the availability of:
1x ArduMower Brushless Adapter Board - BLDC
2x ArduMower Brushless Driver for Drive Motor
1x Kopie von ArduMower Brushless Driver für Antriebsmotor
I'm sorry but that makes a lot of mistakes for a single command + Markus' lack of information takes away trust.
Thanks if anyone from the ArduMower team can step in.
Regards
Jack